The road to lifelong learning begins at your library. Discover a world of free services and resources here. Information is available at the reference [2]Questions that you ask of library staff that require knowledge of the content of the collection or other resources such as those on the web. Sometimes you are referred to the answer, hence Reference. Reference can also refer to our reference materials that are often encyclopedic books that have many volumes and a concentrated number of facts and/or statistics. These materials usually have an overnight loan period so they are available in the library most of the time. desk, by phone, email and online. Books, magazines, newspapers and audiobooks are all at your fingertips. Use the public computers and get help from the excellent reference staff. Check out the Senior Resource Area located near the Large Print books. Can't get out? Enroll in the Library-by-mail program or use our online library at schlowlibrary.org.