Virtual Community Rooms
Monday to Friday 9am to Noon, and 4pm to 7pm
Services by Telephone
Monday to Friday 9am to 5pm
We have identified a bug with our system that can cause errors when you try to access a variety of our online resources.
If you see a note about “unable to validate your credentials,” or something similar, you should still be able to access these by opening the link in a new tab.
The link below should work using this method, so you don't have to navigate back to a previous page.
Reference Solutions (formerly ReferenceUSA)
Or, if you have a scroll-wheel on your mouse, you can use that as a button to click on the link.
Please contact us if you continue to have trouble. We apologize for the inconvenience that this bug causes--we hope to deploy a fix in 2021.