Borrowing Rules

All library materials are checked out for 3 weeks with up to two renewals for a total of 9 weeks except as noted below. Requested items will not renew and should be returned by their due date.

Exceptions:

• 7 Day DVDs and Blu-rays: Checked out for 7 days, no renewals
• Lucky Day Books and Lucky Day Hotspot: Checked out for 7 days, no renewals
• Discovery Space Passes, Ukuleles, Projectors: Checked out for 7 days, can be renewed
• Laptops: Checked out for 2 hours, no renewals
• Book Discussion Kits: Checked out for 6 weeks, no renewals

Please make sure to return your items on (or before) the due date and have some way of tracking when your items need to be returned. 

As an additional reminder, Schlow can send an email a few days before an item is due, and another saying whether an item was automatically renewed by the system. Please keep your email up-to-date and contact us if you are having trouble receiving these messages.

Overdue items and late fees

As a gesture of community support, we are currently not assessing late fees. However, overdue items will block accounts from checking out more items, using the computers in the library, and some electronic resources like Libby. Return overdue items, or ask about paying the replacement cost for any that you cannot find, to fix an overdue account.

What happens if an item is overdue?

After an item is a week overdue, we'll send you an email notice (or mail if needed) as noted below up to when the replacement cost is billed to your account.

• 1 week overdue: 1st notice sent listing all overdue items. *This is a good time to begin seriously looking for items so they can be returned.
• 2 weeks overdue: Account is now blocked from use. 2nd reminder sent. If you cannot find an item to return it, please contact us to pay the replacement cost.
• 3 weeks overdue: 3rd reminder sent.
• 5 weeks overdue: The replacement cost is billed to your account.

If a high account balance stays on an account for 2 weeks after billing, please note that Schlow may send that account to collections. 

Extremely overdue items are eventually deleted from the system and the library will buy another item to take its place. Once the overdue item is removed, the replacement cost stands even if the item gets returned in the future.

Account balances can be paid online through your account, in person at the library, or by mailing a check. Please note that once a replacement cost is paid, refunds cannot be issued.